Banking and Finance Chatbots
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Lead GenerationE-mail campaigns as well as cold calls are slowly losing their meaning. A conversational interface such as a banking bot is a less intrusive and rather friendly platform on which you can interact with customers. The ease of communication makes it ideal for lead generation.
Human + Chatbot Hybrid Customer SupportBanking chatbots can now have compelling and smarter conversations. They can handle a lot of queries that are repetitive in nature. The chatbot also handles the initial questions that are further answered by human agents as the conversation gets complex.
Feedback CollectionConversational chatbots can be a great help in providing an adept technology for feedback collection. Understand the opinions of your customers and make changes in your offerings accordingly.
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