Chatbot for Ecommerce

Rocket direct sales, reduce abandoned carts and cross-sell products! Build a Human + Bot chatbot with the ease of editing spreadsheets (literally). Reach new pinnacles of customer delight

Pick your service

Why you should add chatbots on your
E-commerce store

Enrich Your E-commerce Website With Chatbot

  • Boost sales up to 3x and ensure proactive engagement
  • Enable Product Search and Marketing
  • Communicate the latest offers and deals of the day
  • Cross-Sell Products or Services
  • Answer Customer Queries 24*7
  • Prevent Cart Abandonment
  • Make Payments Easy
  • Gather Reviews/Feedback After Checkout

Multiply E-commerce Sales Up to 3x With Website Traffic

The Human + Bot model improves the effectiveness of your marketing campaigns by captivating your visitors. It helps in highlighting the relevant products along with discounts and coupons to help them make better purchase decisions. Experience improved ROI owing to proactive marketing through a chatbot.

Integrated Customer Support to Ensure a Delightful Experience

Customers can chat with the bot, place an order, enquire about tracking status or check related products with just a few keystrokes. Automated live chat ensures consistent quality service, reduced staff costs of up to 35%, and dazzling reviews for your Ecommerce store across the web.


Revamp Your Inventory by Gauging the Market

Your conversations with the customers have a gamut of hidden insights related to market needs. Chatbots help you analyze what customers are looking for to revamp your inventory accordingly. Automate 80% of the redundant queries and requests to reduce support staff costs and focus on your core tasks.

Features You Would Love

Hybrid.Chat has curated some cool features to help you enhance your customer support and automate lead generation.

Human + Bot Model

Address customer concerns through a Human + Bot model. The bot handles initial queries that are then taken further by humans as the conversation gets complex. Use simple spreadsheets to build a bot for your business.

Embed Widgets and Webpages

Simplify the user experience by embedding the required part of your website or third-party widgets easily into your chat flow. Give customers exactly what they need while chatting without making them scour through the website.

1000+ Software Integrations

Automate your workflow seamlessly by using Zapier and Webhooks to build software that communicates with other Apps. Easy integration helps you streamline business processes.

What you can do with

Designing Chatbots is easy using simple Google Spreadsheets
Human answers first or Chatbot – You decide
Read / Write any remote database
Customer Engagement - Schedule or trigger personalized reminders
Answer chats using professionally maintained messengers like Slack, Mattermost, SMS or Phone calls that work well on Android, iOS, Windows or Mac.
Improve customer acquisition - Ease leads generation & qualification.
Reduces churn - Provide high quality support, whenever the customer demands it. Increase customer satisfaction by effectively solving their issues.
Send captured data to any application using Webhooks or 1000+ applications using Zapier
Access API queries of any 3rd party application within Chatbot
Intent Recognition - The ability to “guess” at what the user means even if the phrase is unexpected.

Try Hybrid.Chat completely FREE for 14 days 

No credit card required. No strings attached.

Request Demo