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Secret Tips for Writing a Compelling Chatbot Script

Secret Tips for Writing a Compelling Chatbot Script

A well-written chatbot script is crucial for creating an engaging user experience. It is the foundation of your interactions with the customers and ultimately affects your customer service. Consumers are used to the engaging speaking style of digital assistants like...
SMS Bots: Benefits and Best Practices

SMS Bots: Benefits and Best Practices

SMS has long been a prevalent mode of communication but it seems to have taken a backseat due to the latest messaging apps. Commonly perceived as expensive, slow, and full of constraints, messaging might not come across as a preferred service. However, even after...