Chatbot for Magento

Hybrid.Chat chatbot automates conversations and speeds up customer service thus handling more requests anytime of the day on your Magento e-store.
No CC Required

The bot handles a huge volume of customer queries simultaneously, thus reducing the load of your customer service team.

Instant Assistance: Customers don’t have to reach out to your team for every small concern as they directly get it solved from the bot. With no waiting time, the experience gets even better.

Track Order: Customers can track their order very easily via the bot and also know other details such as shipping status, product details, and product cost, etc.

Store Customer Data: The bot seamlessly captures data like mobile number, email address, and the like via simple conversations.

Features

  • Integrates with your Magento store, Facebook page or Business Phone (SMS).
  •  Answer chats using professionally maintained messengers like Slack, Mattermost, SMS or Phone calls that work well on Android, iOS, Windows or Mac.
  • Click to Call or Click to SMS inbuilt, powered by Twilio
  • Unlimited Agents, Unlimited Conversations, Unlimited contacts.
  • Prevent Cart Abandonment
  • Enable Product Search and Marketing
  • Gather Reviews/Feedback After Checkout
  • Communicate the latest offers and deals of the day
  • Chatbots answer chats 24×7 and capture leads and customer tickets.
  • Designing Chatbots is easy using simple Google SpreadsheetsHuman answers first or Chatbot – You decide
  • Send captured data to any application using Webhooks or 1000+ applications using Zapier.
  • Integration with Zendesk, HubSpot, SalesForce, MailChimp, GetResponse, and many more
  • Read/Write any remote database
  • Access API queries of any 3rd party application within Chatbot
  • comprehensive technical support 24/7
  • A great free plan available

Buttons

Emojis

Carousals

Images & Gifs

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Pricing Plans  14-day free trial

Free

Free

  • 100 Conversation per month
  • 1 Chatbot
  • LiveChat Concurrency – 1
Basic

$29/month

  • 1000 Conversation per month
  • 1 Chatbot
  • LiveChat Concurrency – 2
  • Deploy Anywhere
Pro

$79/month

  • 10,000 Conversation per month
  • 1 Chatbot
  • Unlimited Concurrent Live Chats
  • O-Auth and Regex functionality

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