We understand that sometimes our customers may need to cancel their subscription to our Saas product, Hybrid.chat. We have established the following cancellation policy to ensure that the process is clear and straightforward for our customers.
30 Days Money-Back Guarantee:
If for any reason you are not satisfied with our product, you may cancel your subscription within 30 days of purchase and receive a full refund. To initiate cancellation and refund, please contact our customer support team at firstname.lastname@example.org.
14 Days Free Trial:
We offer a 14-day free trial for all new customers. If you choose to cancel your subscription during the free trial period, you will not be charged. However, if you do not cancel your subscription before the end of the free trial period, you will be charged for the subscription.
To cancel your subscription, please contact our customer support team at email@example.com. We will process your cancellation request promptly and send you a confirmation email once the cancellation has been completed.
Please note that once the cancellation is processed, you will no longer have access to our product, and all data associated with your account will be permanently deleted.
If you have any questions or concerns regarding our cancellation policy, please do not hesitate to contact our customer support team. We are always happy to assist you.