Request Demo

IT incident Reporting chatbot

Chatbot that helps you map the customer problems to your support team. Gauge the issues and provide adept solutions.
No CC Required

Do you have to handle a lot of query resolutions regularly? Do you perhaps wish to automate them and make life easy? Well, Hybrid.Chat is exactly what you need!

  • Understand customer issues: Quickly identify where the customer needs your support through a simple chat.
  • Map them with the right agent: Once you know the area in which the customer is struggling you can direct them to the right executive.
  • Faster customer support: Amp up your customer service with a chatbot! Provide immediate assistance and improve customer delight.

Features

  • Easy to install chat on WordPress (just copy paste code in plugin settings)
  • Integrates with Website, Facebook or Business Phone (SMS).
  •  Answer chats using professionally maintained messengers like Slack, Mattermost, SMS or Phone calls that work well on Android, iOS, Windows or Mac.
  • Click to Call or Click to SMS inbuilt, powered by Twilio
  • Unlimited Agents, Unlimited Conversations, Unlimited contacts.
  • Chatbots answer chats 24×7 and capture leads and customer tickets.
  • Designing Chatbots is easy using simple Google SpreadsheetsHuman answers first or Chatbot – You decide
  • Send captured data to any application using Webhooks or 1000+ applications using Zapier.
  • Integration with Zendesk, HubSpot, SalesForce, MailChimp, GetResponse, and many more
  • Read/Write any remote database
  • Access API queries of any 3rd party application within Chatbot
  • comprehensive technical support 24/7
  • A great free plan available

Emojis

Carousals

A/B Split test

Select Input

View More Features

Pricing Plans  14-day free trial

Free

Free

  • 100 Conversation per month
  • 1 Chatbot
  • LiveChat Concurrency – 1
Basic

$29/month

  • 1000 Conversation per month
  • 1 Chatbot
  • LiveChat Concurrency – 2
  • Deploy Anywhere
Pro

$79/month

  • 10,000 Conversation per month
  • 1 Chatbot
  • Unlimited Concurrent Live Chats
  • O-Auth and Regex functionality

Related Templates

Search
Generic filters
Exact matches only
Search in title
Search in content
Search in excerpt