Build a chatbot for your Xcart website
Rocketing your Xcart Sales and enhancing Customer Engagement has never been easier. With our native Xcart integration, you can quickly add the bot to your Xcart store to serve your website visitors 24*7. Its Live Chat feature provides real-time assistance to customers helping them make informed purchase decisions.
Seamless Integration With Your Website/Facebook
The bot can be easily implemented on your website and even Facebook. You can also run SMS campaigns for advertising your local store on a huge scale. HybridChat helps you build clientele across a variety of platforms with ease. The captivating design of the chatbot grabs your customer’s attention while enriching the aesthetic of your web store.
Help Users Browse Categories and Products in an Innovative Way
Customers can now explore the product categories, search for specific products, and read product FAQs through Chatbots. Render a delightful shopping experience to your customers via simple conversations. You can also display your latest offers in the same window.
Google Spreadsheet as Chatbot CMS
Whether you are a programmer or a marketer with no coding experience, you can very well build the HybridChat bot. It is user-friendly and easy to build, manage and edit via simple spreadsheets.
Robust Ticketing System Support
Hybrid Chat is both a Live Chat tool that can support any ticketing system you use. It is designed to provide comprehensive customer service24*7.
Compliant With the Messenger You Love
It could be daunting to install a new messenger when you already have several applications. HybridChat understands this and is therefore designed to integrate with the Apps that you already use, like Slack or Mattermost.
Enhance your Xcart store with the features like…
Answer FAQs, get order status information for customers in the Messenger directly.
Live Chat gives the customers the right assistance to continue the checkout process, thus significantly reducing cart abandonment.
Handle returns, update order status and of course, pass on the lead to human agents.
What else you can do with Hybrid.Chat
Designing Chatbots is easy using simple Google Spreadsheets
Human answers first or Chatbot – You decide
Read / Write any remote database
Customer Engagement - Schedule or trigger personalized reminders
Answer chats using professionally maintained messengers like Slack, Mattermost, SMS or Phone calls that work well on Android, iOS, Windows or Mac.
Improve customer acquisition - Ease leads generation & qualification.
Reduces churn - Provide high quality support, whenever the customer demands it. Increase customer satisfaction by effectively solving their issues.
Send captured data to any application using Webhooks or 1000+ applications using Zapier
Access API queries of any 3rd party application within Chatbot
Intent Recognition - The ability to “guess” at what the user means even if the phrase is unexpected.
Try Hybrid.Chat completely FREE for 14 days
No credit card required. No strings attached.