There is a lot that your bot already knows about a person you are chatting with. These are published as Global variables that you can call like other variables you define within the chat. Besides knowing more about the user’s details, you can use the same variables within your chatflow dialogue or pass this to webhook for further transactions. Here is a list of these global variables:
| Variable | How to call in chat flow | Example format |
| IP Address | vars.GLOBAL.ip | 111.111.111.11 (IPv4) OR 2001:0db8:0000:0042:0000:8a2e:0370:7334 (IPV6) |
| IP Type | vars.GLOBAL.type | ipv4 or ipv6 |
| Country Name | vars.GLOBAL.country_name | United States |
| Country Code | vars.GLOBAL.country_code | US |
| Region Name | vars.GLOBAL.region_name | California |
| Region Code | vars.GLOBAL.region_code | CA |
| City Name | vars.GLOBAL.city | Los Angeles |
| Zip Code | vars.GLOBAL.zip | 90001 |
| Latitude | vars.GLOBAL.latitude | 11.0123 |
| Longitude | vars.GLOBAL.longitude | 22.0123 |
| Continent Name | vars.GLOBAL.continent_name | North America |
| Continent Code | vars.GLOBAL.continent_code | NA |
| Geoname ID | vars.GLOBAL.location.geoname_id | 5368361 |
| Capital | vars.GLOBAL.location.capital | Washington D.C |
| Language* | vars.GLOBAL.location.languages.0.name | English |
| Native Language | vars.GLOBAL.location.languages.0.native | English |
| Language Code | vars.GLOBAL.location.languages.0.code | en |
| Country Calling code | vars.GLOBAL.location.calling_code | 1 |
| Timezone Name | vars.GLOBAL.time_zone.id | America/Los_Angeles |
| Current Time | vars.GLOBAL.time_zone.current_time | 2018-03-29T07:35:08-07:00 |
| Timezone code | vars.GLOBAL.time_zone.code | PDT |
| Country currency | vars.GLOBAL.currency.name | US Dollar |
| Currency code | vars.GLOBAL.currency.code | USD |
| Currency in Plural | vars.GLOBAL.currency.plural | US Dollars |
| Currency Symbol | vars.GLOBAL.currency.symbol | $ |
| Native Currency Symbol | vars.GLOBAL.currency.symbol_native | $ |
| Current URL | vars.GLOBAL.bot_url | https://yourdomain.com/somepage.html |
* This is an array and more languages may appear, which can be accessed by incrementing the ordinal in the end.
| Variable | How to call in chat flow | Example format |
| First Name | vars.fb_user.first_name | John |
| Last Name | vars.fb_user.last_name | Wick |
| Profile Picture URL | vars.fb_user.profile_pic | https://someurloffacebook.com/ |
| Gender | vars.fb_user.gender | male or female |
| Locale | vars.fb_user.locale | Locale of the user on Facebook. Example: en_US. For supported locale codes, see Supported Locales. |
| Timezone | vars.fb_user.timezone | Timezone, number relative to GMT. Example -7 or 5.5 |
| Page Specific User ID | vars.fb_user.id | The user’s PSID |
Read more about these available fields here.